Aims and Scope

The BERJAYA Journal of Services and Management is a peer-reviewed journal and is the official publication of the BERJAYA University College. It provides a forum for the exchange of ideas and information from the diverse range of socio-economic, political, cultural, environmental and other disciplines associated with services and management issues in our contemporary world. The journal welcomes international and Malaysian academics to publish their views and scholarly findings arising from their research conducted by themselves or in collaboration with others. The journal also avails itself for contributors from BERJAYA University College to publish their works in any area of the service industries and management. High quality papers on theoretical developments and practical applications in these areas are particularly welcome. Papers are solicited from, but not limited to, the following topics:

  • Culinary Arts
  • Hospitality
  • Tourism
  • Events Management
  • Communication & Media Studies
  • Business
  • Marketing
  • Business Management
  • Education           

Latest Publication-BJSM Vol.22 July 2024

 

  1. Customer Satisfaction with Cafeteria Service Quality: Assessment of SERVQUAL on the Satisfaction of Public Sector Employees [1-13]
    Izuan Abdul Hamid & Nurul Hidayana Mohd Noor

  2. Language Shift Across Three Generations: The Case of Hubei in Malaysia [14-32]
    Low Mai Yen & Eileen Lee

  3. Condition of Service: Antecedent to Tertiary Institutions’ Operational Performance in Nigeria [33-40]
    Akinruwa Temitope Emmanuel, Babatunde Bayode Olusanya & Ogah Arome Victor

  4. Impact of Central Bank of Nigeria on Nigerian Economic Stabilisation [41-51]
    Abass Adedolapo Adeyemo & Abass Adekunle Adewale

  5. Effect of Financial Technology on Economic Growth in Nigeria [52-66]
    Joseph Adeyinka Adewole, Abass Adedolapo Adeyemo & Abass Adekunle Adewale

  6. Ponzi Investment in Nigeria: The Greedy Quest for Wealth in the Face of Losses [67-84]
    Anthony Olugbenga Adaramola, Kayode Peter Akinyemi, Omotayo Vincent Adewale & Adewole Joseph Adeyinka

  7. Human Resource Planning and Talent Attraction in Public Security Organizations A Case Study from Southwest Nigeria [85-91]
    Aremu, Muideen Olawale, Dayo Idowu, Akintayo & Oginni, Babalola Oluwayemi

  8. Value Chain Development Programs and Small-Scale Rice Producers in Nigeria [92-104]
    Akintayo, Akintunde A. Omoyele, Olufemi S., & Babatunde, Bayode O.

  9. Contextualizing Performance Management Process and Employee Productivity: An Empirical Analysis [105-124]
    Alase, Peter O., Babalola, Eddie G., Akinlabi, Hameed Babatunde & Olubiyi, Timilehin Olasoji

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